Username

Using username as an identifier, provide a customizable identifier that can be linked to either email or phone verification.

How to configure it?

• If you haven't, setup your account first
• Go to your environment Config sections
• In the left sidebar, choose Direct Identifiers.
• Choose the Username section

Autentication Strategies

If you turn on username identifier, you can use the following combinations as an extra authentication steps:

Username Auth: Scenario

Scenario 1

Password=ON;
Email=OFF
Phone number=OFF

• User signup by supplying their username and password
• If verification successful, user succesfully created.
• On signin, user can input

Scenario 2

Password=ON;
Email=ON
Phone number=OFF

• User signup by supplying their username, password, and email address.
• If Verify on Signup=ON, an OTP code will be sent to the email address. And if verification successful, user succesfully created.
• On signin, user can choose to user their password or use OTP sent via email to authenticate.

Additional Notes

• Usernames must be unique within an environment
• Phone number formatted using E.164-compatible format and email address are case-insensitive.
• SMS, WhatsApp, and email verification codes have a maximum retry limit (see rate limits to learn more)